1. Introduction
Welcome to Xfluentia, a hyperlocal social networking application that helps you discover and connect with people nearby. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
By using Xfluentia, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.
2. Information We Collect
2.1 Personal Information
- Account Information: Username, email address, phone number (optional)
- Profile Information: Profile photos, status messages, bio, preferences
- Authentication Data: Login credentials and authentication tokens
2.2 Location Information
- Real-time Location: GPS coordinates for proximity-based matching
- Location History: Previous locations for service improvement
- Privacy Zones: Designated areas where location tracking is minimized
- Geofencing Data: Entry and exit from specific geographic areas
2.3 Usage and Device Information
- Device Information: Device type, operating system, unique device identifiers
- App Usage: Features used, interaction patterns, session duration
- Technical Data: IP address, app version, crash reports, performance metrics
- Push Notification Tokens: For sending notifications about nearby users and app updates
2.4 Social Interaction Data
- User Interactions: Messages sent/received, user blocks, reports
- Engagement Metrics: Photo views, interaction frequency, user influence scores
- Privacy Settings: Ghost mode preferences, privacy zone configurations
3. How We Use Your Information
3.1 Core Service Functionality
- Proximity Matching: Connect you with nearby users within 50-200 meters
- Profile Display: Show your profile to other users in your vicinity
- Real-time Updates: Provide live location-based social interactions
- Content Sharing: Enable photo and message sharing with nearby users
3.2 Safety and Security
- User Verification: Prevent fake accounts and maintain community integrity
- Content Moderation: Monitor for inappropriate content and behavior
- Fraud Prevention: Detect and prevent misuse of the platform
- Safety Features: Enable blocking, reporting, and privacy controls
3.3 Service Improvement
- Analytics: Understand usage patterns to improve features
- Performance Optimization: Enhance app speed and reliability
- Feature Development: Create new features based on user needs
- Bug Fixes: Identify and resolve technical issues
3.4 Communication
- Service Notifications: Updates about nearby users and app features
- Safety Alerts: Important security and privacy notifications
- Customer Support: Respond to inquiries and provide assistance
- Policy Updates: Inform you of changes to terms and policies
4. Information Sharing and Disclosure
4.1 With Other Users
- Profile Information: Visible to nearby users within proximity range
- Location Proximity: General proximity information (not exact coordinates)
- Interaction History: Shared photos and messages with specific users
- Activity Status: Online/offline status and last seen information
4.2 Service Providers
- Cloud Infrastructure: Firebase and Google Cloud for data storage and processing
- Analytics Services: Aggregated usage data for service improvement
- Push Notifications: Apple Push Notification Service and Firebase Cloud Messaging
- Customer Support: Third-party tools for user assistance
4.3 Legal Requirements
- Law Enforcement: When required by valid legal process
- Safety Concerns: To prevent harm to users or others
- Terms Enforcement: To enforce our Terms of Service
- Legal Compliance: To comply with applicable laws and regulations
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
5. Your Privacy Rights and Controls
5.1 Privacy Features
- Ghost Mode: Hide your presence from other users while remaining able to see others
- Privacy Zones: Create geographic areas where your location tracking is minimized
- Visibility Controls: Control who can see your profile and interact with you
- Block Users: Prevent specific users from seeing or contacting you
5.2 Data Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a machine-readable format
- Objection: Object to certain processing of your data
5.3 Account Management
- Profile Updates: Modify your profile information at any time
- Privacy Settings: Adjust location sharing and visibility preferences
- Account Deletion: Permanently delete your account and associated data
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: Data transmission and storage encryption
- Authentication: Secure user authentication through Firebase Auth
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Security Reviews: Ongoing assessment of security practices
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Active Accounts: Data retained while your account is active
- Deleted Accounts: Most data deleted within 30 days of account deletion
- Legal Requirements: Some data may be retained longer for legal compliance
- Safety Records: Reports and safety-related data may be retained longer
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by regulatory bodies
- Other legally recognized transfer mechanisms
9. Age Requirements and Privacy
Xfluentia is intended for users who are 16 years of age or older. We do not knowingly collect personal information from users under 16 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly. Users between 16-18 years of age must have parental or guardian consent to use our services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy in the app
- Sending a notification through the app or email
- Requiring acceptance of updated terms before continued use
11. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@xfluentia.com
For data protection inquiries in the EU, you may also contact our Data Protection Officer at: dpo@xfluentia.com